Salon Policies
A few things to know before your visit. These policies protect your appointment time and help us give every guest the full, unhurried experience.
Booking
A valid credit card is required to secure all appointments — no exceptions.
Cancellations
We kindly ask for 48 hours’ notice for all cancellations. Appointments canceled within 48 hours — or missed entirely — will be charged in full.
Late Arrivals
If you are more than 15 minutes late, we may need to shorten or reschedule your service to stay on schedule. In either case, the full cost of the original appointment still applies.
Arriving for Your Appointment
Please arrive on time so we can give you the full, uninterrupted service experience and keep the schedule smooth for every guest.
Refunds & Adjustments
We do not offer refunds. If you are dissatisfied, we provide complimentary adjustments within 7 days to refine your original service — not to change your mind or request a new style. Additional fees may apply.
Appointment Reminders
You will receive a text and email reminder 1 day before your appointment.
Changing or Canceling
Click the link in your confirmation text or email, or email MariaAielloSalon@gmail.com.
Getting Here
Parking at the salon
We are on Mamaroneck Avenue, and there are three options nearby.
- Street parking in front of the salon on Mamaroneck Avenue. Meters accept quarters and the ParkMobile app.
- A lot behind the salon, which accepts ParkMobile and has a traditional pay station.
- Parking across from the Police Station on Prospect Avenue, which also accepts ParkMobile.
- Street parking allows a 2-hour maximum; the back lot offers up to 4 hours.
- You can add time in ParkMobile once your session has fully expired.
- Note the 4-digit zone code and your 3-digit space number when using the app.
Questions
Still not sure about something?
Email us at MariaAielloSalon@gmail.com or send a message on Instagram @MariaAielloSalon and we will help you out.